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Useful Information

When death occurs in a hospital

Step 1: Obtain Certificate of Cause of Death (CCOD)

When a death occurs, a doctor at the hospital can certify the cause of death if the cause of death is known and natural. The doctor will then fill up the CCOD and hand it to the ward nurse. The family can obtain the CCOD from the ward nurse by producing the identity card of the deceased.
If the doctor can certify the death, he will issue the CCOD on the spot.
If the doctor is unable to certify the death or if you are unable to contact a doctor, call the Police for the body to be sent to Mortuary@HSA, located at Block 9 Singapore General Hospital, in a Police Hearse. The family will be informed by the Police when to go down to the Mortuary@HSA, which is usually the next day.

Mortuary@HSA operating hours:

  • Monday to Friday - 8:00am to 4:30pm
  • Sat, Sun and Public Holidays - 8:00am to 12:30pm

What to Bring to Mortuary@HSA:

  • All medical documents relating to the deceased
  • All medicine consumed by the deceased
  • Identification papers of the deceased and informant e.g. NRIC/Passport/Certificate of Registration of Birth/FIN card

At the Mortuary@HSA

  • The Investigating Officer will arrange for the family to view and identify the deceased's body in the presence of the Coroner.
  • The Coroner will review the case and determine if an autopsy is required.
  • The family will be informed of the Coroner's decision and the time to claim the body for the funeral. If the autopsy reveals that the death is unnatural, the Police will need to conduct further investigations into the cause of death and the family will need to assist. Once the investigations are completed, the family will be informed by the Police to attend a Coroner Inquiry at the Subordinate Courts.
Step 2: Engage a Funeral Director

After the Certificate of Cause of Death has been obtained, the family may engage a funeral director who will collect the body from the home/hospital mortuary send the body for embalming (if required), and deliver the body to the location of the wake.

Step 3: Register The Death (this could be done simultaneously with Step 2)

Prior to registration, the family should decide whether the body will be cremated or buried as this information is required when registering the death.
The family will have to register the death at any Police Divisional Headquarters, Neighbourhood Police Centre,Neighbourhood Police Post or 

The Registry of Births & Deaths
3rd floor, ICA Building
10 Kallang Road S(208718)
Tel: 6391 6100
Working hours: 8am - 5pm (Mon - Fri) 8am - 1pm (Sat)

What to Bring to Register a Death:

  • Certificate of Cause of Death
  • Identification papers of deceased and informant e.g. NRIC/ Passport/ Certificate of Registration of Birth/FIN card

If the body is referred to the Mortuary@HSA, the death will be registered at the Mortuary@HSA.

What to Bring to Register a Death:

  • Certificate of Cause of Death
  • Identification papers of deceased and informant e.g. NRIC/ Passport/ Certificate of Registration of Birth/ FIN card

 

When death occurs at home

Step 1: Obtain Certificate of Cause of Death (CCOD)

Contact your family doctor who has been attending to the deceased. If you do not have a family doctor or if the family doctor unavailable, contact any of the neighbourhood doctor who can make a house call.
If the doctor can certify the death, he will issue the CCOD on the spot.
If the doctor is unable to certify the death or if you are unable to contact a doctor, call the Police for the body to be sent to Mortuary@HSA, located at Block 9 Singapore General Hospital, in a Police Hearse. The family will be informed by the Police when to go down to the Mortuary@HSA, which is usually the next day.

Mortuary@HSA operating hours:

  • Monday to Friday - 8:00am to 4:30pm
  • Sat, Sun and Public Holidays - 8:00am to 12:30pm

What to Bring to Mortuary@HSA:

  • All medical documents relating to the deceased
  • All medicine consumed by the deceased
  • Identification papers of the deceased and informant e.g. NRIC/Passport/Certificate of Registration of Birth/FIN card

At the Mortuary@HSA

  • The Investigating Officer will arrange for the family to view and identify the deceased's body in the presence of the Coroner.
  • The Coroner will review the case and determine if an autopsy is required.
  • The family will be informed of the Coroner's decision and the time to claim the body for the funeral. If the autopsy reveals that the death is unnatural, the Police will need to conduct further investigations into the cause of death and the family will need to assist. Once the investigations are completed, the family will be informed by the Police to attend a Coroner Inquiry at the Subordinate Courts.
Step 2: Engage a Funeral Director

After the Certificate of Cause of Death has been obtained, the family may engage a funeral director who will

  • collect the body from the home/hospital mortuary
  • send the body for embalming (if required), and
  • deliver the body to the location of the wake
Step 3: Register The Death (this could be done simultaneously with Step 2)

Prior to registration, the family should decide whether the body will be cremated or buried as this information is required when registering the death.

The family will have to register the death at any Police Divisional Headquarters, Neighbourhood Police Centre,Neighbourhood Police Post or 

The Registry of Births & Deaths
3rd floor, ICA Building
10 Kallang Road S(208718)
Tel: 6391 6100
Working hours: 8am - 5pm (Mon - Fri) 8am - 1pm (Sat)

What to Bring to Register a Death:

  • Certificate of Cause of Death
  • Identification papers of deceased and informant e.g. NRIC/ Passport/ Certificate of Registration of Birth/FIN card

If the body is referred to the Mortuary@HSA, the death will be registered at the Mortuary@HSA.

What to Bring to Register a Death:

  • Certificate of Cause of Death
  • Identification papers of deceased and informant e.g. NRIC/ Passport/ Certificate of Registration of Birth/ FIN card

When death occurs overseas

If death occurred overseas, it should be registered with the relevant foreign authorities where the death occurred.

Singapore Citizens / Permanent Residents

For Cremation or Burial
The body of a Singapore Citizen/Permanent Resident may be brought back to Singapore for cremation or burial. However, a Coffin (Import) Permit is required to import a body into Singapore. A funeral director should be able to assist you in the procedures.

Application of Coffin (Import) Permit
You may apply for a coffin permit at any time from the following offices: `

1. Port Health Office 
4545 Jalan Bukit Merah 
Singapore 159466
Tel: 6222 2585 
Fax: 6222 8543

2. Airport Health Office
Singapore Changi Airport
Tel: 6543 2515
Fax: 6543 1973

Documents required for the coffin permit:

  • 1. Death Certificate issued by the country where death occurred (copy of English translation is required if the death certificate is in ethnic languages), Cause of Death Certificate or a Statutory Declaration
  • 2. Sealing Certificate for the coffin
  • 3. Embalming Certificate, where applicable
  • 4. Coffin Export Permit from the country exporting the body
  • 5. Air Waybill (Air Consignment Note) if by air
  • If the application is by the funeral director, the Permit to Cremate/Bury will be granted provided the next-of-kin gives a letter of authorization for the funeral director to apply for the permit.

The coffin permit costs $10 together with the Permit to Bury/Cremate.

Note: Prior written approval has to be obtained from the National Environment Agency, Environmental Health Department to import of a body of an HIV-infected Singapore Citizen.

Death Registration
The death will also have to be reported to Singapore 's Registry of Births & Deaths, Citizen Centre, 3rd Storey, ICA Building personally by the next-of-kin of the deceased. If the next-of-kin is unable to report the death personally at ICA Building, a letter of authorization is required.

Documents Required

  • 1. Death Certificate issued by the foreign authorities (copy of English translation is required if the death certificate is in ethnic languages)
  • 2. Coffin (Import/Export) permit
  • 3. Permit to Bury/Cremate
  • 4. Deceased's Singapore identity card, passport, Citizenship Certificate (if any), and Informant's identification documents
  • 5. Informant's identifications documents
Foreign National

For Cremation

  • Foreigners are allowed to be imported into Singapore for cremation. Coffin (Import) Permit is required to import a body into Singapore. A funeral director should be able to assist you in the procedures.
  • A Permit to Cremate will also be issued together with the Coffin (Import) Permit. If the application is by the funeral director, the permit will be granted provided the next-of-kin gives a letter of authorization for the funeral director to apply for the permit.
  • Foreigners cremated in Singapore are not entitled to purchase niches in government - operated columbaria. They may however purchase niches at private columbaria.

 

For Burial

  • Foreigners are allowed to be imported into Singapore for burial only if the immediate next-of-kin is a Singapore Citizen or Permanent Resident. NEA does not approve the import of foreigners to Singapore for burial due to the limited size of its burial grounds.
  • A Coffin (Import) Permit is required to import a body into Singapore. A funeral director should be able to assist you in the procedures.
  • A Permit to Bury will also be issued together with the Coffin (Import) Permit. If application is by the undertaker, the permit will be granted provided the next-of-kin gives a letter of authorization for the undertaker to apply for the permit.

 

Funeral Halls

Ang Yew Seng Remembrance Hall
Block 38 Sin Ming Drive #01-537 to 545
Singapore 575712

Casket Fairprice
Block 37 Sin Ming Drive #01-573
Singapore 575711

Chapel of Light
Block 38 Sin Ming Drive #01-531, Singapore 575712

Chapel of Repose, Church of St Teresa
510 Kampong Bahru Road, Singapore 099446

Chapel of Resurrection, St Joseph Church,
620 Upper Bukit Timah Road, Singapore 678116

Church of St Stephen
30 Sallim Road, Singapore 387639

Garden of Remembrance
920 Old Choa Chu Kang Road, Singapore 699815

Holy Spirit Oratory, Church of the Holy Spirit
248 Upper Thomson Road, Singapore 574371

La Verna Chapel, Church of St Mary of the Angels
5 Bukit Batok East Avenue 5, Singapore 659918

Lourdes Hall of Repose, Church of our Lady of Lourdes,
50 Ophir Road, Singapore 188690

Mount Vernon Funeral Parlour
121 Upper Aljunied Road, Singapore 367878

Mount Vernon Sanctuary
121 Upper Aljunied Road, Singapore 367878

Oratory Nativity Parish, Church of the Nativity of the B.V.M.
1259 Upper Serangoon Road, Singapore 534795

Singapore Casket
131 Lavender Street, Singapore 338737

Singapore Funeral Parlour
91 Tampines Link, Singapore 528746

Sin Min Funeral Parlour
Block 37 Sin Ming Drive #01-577
Singapore 575711

St Claude de la Colombiere, Church of St Ignatius
120 King’s Road, Singapore 268144

Teochew Funeral Parlour
10 Ubi Road 4, Singapore 408609

Government Colombariums

Choa Chu Kang Colombarium
51 Choa Chu Kang Road, Chinese Cemetery Path 4
Tel: 6795 0731
Fax: 6795 0885
Opening hours:
8:00am - 5:30pm daily

Mandai Columbarium
300 Mandai Road Singapore 779393
Tel: 6554 5655
Fax: 6459 5228
Opening hours:
8:00am - 5:30pm daily

Yishun Columbarium
Yishun Ring Road
Tel: 6554 5655
Fax: 6459 5228
Opening hours:
8:00am - 5:30pm daily

Notifications to Instituitions, Lawyers etc

Banks

Please notify the deceased person’s bank, especially for receipts and cheques deposited automatically, or if mortgage payments and other transactions (e.g. GIRO deductions) are carried out directly from the account.

Insurance Companies

Inform the deceased person’s insurance companies. Beneficiaries may receive payouts from insurance policies, credit and trade unions or fraternal organisations, etc.

Bills & Miscellaneous Item

Check for any outstanding debts, such as credit-card bills. For bills where payment is made automatically via GIRO, inform the companies to cancel the GIRO. 

Where appropriate, contact the deceased person's landlord, cancel utilities such as electricity and telephone connections, and other items such as safety deposit boxes etc. Give the post office a forwarding address for the deceased person's mail. 

Lawyers/Solicitors
Obtain the deceased person's will and inform his lawyer and/or executor.
Estate Duty
 

An estate duty is payable on the value of a deceased person's net assets above a specified threshold amount. There is no estate duty payable for deaths on and after 15 Feb 2008. More information on estate duties is available here.

You can also contact: 

Inland Revenue Authority of Singapore
Ruling and Compliance Branch
Tel: 6351 3169
Email: ed@iras.gov.sg

Public Trustee 

The Public Trustee administers the estates of deceased persons if the value does not exceed $50,000. 

The Public Trustee will: 

  1. Administer the assets of the deceased.
  2. Sell or transfer shares held by the deceased person in Singapore-Listed companies. 
  3. Transfer any vehicle belonging to the deceased to the beneficiary.
  4. Ascertain the validity of claimaint's entitlement as beneficiaries and the relationship between the claimant and the deceased person. 
  5. Hold the minor's share in trust until the beneficiary reaches age of maturity and may make monthly payments for the minor's maintenance and education. 

More information can be found at:

Applications can be made online. You may also download the application forms. 

Central Provident Fund (CPF) Withdrawal

If your loved one is a Singapore citizen / permanent resident, there is no need to report the death to CPF Board, as the Board will be notified by the relevant public agency. If he is a foreigner with a CPF account, please report at any CPF Service Centre with the member’s original death certificate, your identity card / passport and proof of relationship. 

If your loved one had made a valid CPF nomination, his CPF savings will be distributed to his nominee(s) in the proportion as listed in the nomination. Otherwise, his CPF savings will be forwarded to the Public Trustee for distribution in accordance with the intestacy laws or inheritance certificate (for Muslims) in Singapore. 

Please visit www.cpf.gov.sg for more information.

Counselling / Social Assistance

Counselling

Coping with the death of a loved one or close friend is painful and may be difficult. You can seek the professional advice and support from your nearest Family Service Centres (FSCs). The FSCs are your neighbourhood-based focal points of family resource which everyone can turn to on any family-related matters. They are around to promote the well-being of families and individuals. 

More information on Family Service Centres are available at: 

  • Directory of Family Services
  • National FSC Helpline: 1800-838 0100 (toll free line)
    Please call the Helpline, which operates in English, Mandarin, Malay and Tamil, to contact your nearest FSC.

You may also wish to seek professional counselling from the following voluntary welfare organizations. 

Samaritans of Singapore (SOS)
Helpline: 1800 221 4444 (24-hr toll-free line) 
SOS provides a 24-hour crisis line service, which gives emotional support to people who are troubled. All calls to SOS are kept in strict confidentiality. 

Care Corner Mandarin Counselling Centre 
Hotline: 1800 353 5800 (10am to 10pm daily) 
Care Corner Mandarin Counselling Centre provides counselling services to the Mandarin-speaking population, allowing them to share their problems in total anonymity and strict confidentiality. 

Support Groups

The death of a child can be a particularly difficult loss. Child Bereavement Support (Singapore) is a support group for bereaved parents set up by bereaved parents, providing support groups, befriending and information.

Social Assistance

There are various government social assistance schemes available if help is needed. These schemes are administered by the Community Development Councils. 

The schemes are: 

  1. Public Assistance (PA) Scheme / Special Grant (SG)
  2. Home Ownership Plus Education Scheme (HOPE)
  3. Rent and Utilities Assistance Scheme (RUAS)
  4. Interim Financial Assistance Scheme (IFAS)
  5. Student Care Fee Assistance (SCFA)
  6. Centre-based Financial Assistance Scheme for Child Care (CFAC)
  7. Work Assistance Programme (WAP)
  8. Kindergarten Financial Assistance Scheme (KiFAS)

More details on these social assistance schemes can be found at

1. Community Development Councils
2. Central Singapore CDC
3. North East CDC
4. North West CDC
5. South East CDC
6. South West CDC

The Work Injury Compensation Act (WICA) 

The Work Injury Compensation Act (WICA) allows employees who have sustained injuries in a work-related accident or contracted an occupational disease to claim work injury compensation. Dependants of employees who died in a work-related accident are also eligible for compensation.Claimable compensation includes medical leave wages, medical expenses and permanent incapacity or death. 

Unlike civil claims, compensation is generally payable under the Act regardless of whether the employer is at fault, as long as the employee had suffered an injury by accident arising out of and in the course of his employment or had contracted an occupational disease as defined under the Act. The compensation benefits are computed based on fixed formulae and capped under the Act. 

Once an employee decides to pursue his claim under the Act, he will generally no longer be able to lodge a civil claim against his employer for damages. 

More information on Work Injury Compensation Act can be found here

Child Adoption

If the deceased person leaves behind a child below the age of 21, family and friends may wish to adopt the child and give him or her a new home. Adopting a child is not just a legal process. It involves much thought and emotion as well. 

More information and resources on the process of adoption, issues and challenges post-adoption are available here.

 

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